Privacy and Safeguarding
Casa Environmental Services considers the privacy of its clients and employees to be of the utmost importance.
Casa is Cyber Essentials Accredited. We ensure that everything we do complies with current legislation, particularly in protecting the privacy of our clients.
Our clients can be confident when using our services that Casa Environmental fully complies with the requirements of GDPR and The Data Protection Act 2018.
In addition Casa have a robust policy for Safeguarding as we are frequently required to work in sensitive environments such as schools, colleges, hospitals and sheltered accommodation.
How we collect information
We may collect information from you whenever you contact us or have any involvement with us for example when you:
– visit our website
– enquire about our activities or services
– sign up to receive news about our activities
– post content onto our website/social media sites
– attend a meeting with us and provide us with information
– take part in our events
– contact us in any way including online, email, phone, SMS, social media or post
How we use your information
We will use your personal information in a number of ways which reflect the legal basis applying to processing of your data. These may include:
– providing you with the information or services you have asked for
– sending you communications that may be of interest, including marketing information about our services and activities, unless you have opted out
– when necessary, for carrying out your obligations under any contract between us
– seeking your views on the services or activities we carry on, so that we can make improvements
– maintaining our organisational records and ensuring we know how you prefer to be contacted
– analysing the operation of our website and analysing your website behaviour to improve the website and its usefulness
– processing job applications
How long we keep your personal information
We only keep your information for as long as we need it or for as long as we are required by law to keep it. We retain your records for as long as law dictates; this can be up to a maximum of 6 years.
Our policies in respect of the above can be made available upon request.
